Privacy Policy

Data we collect for Free Shipping A/B

When a Shopify merchant installs Free Shipping A/B, we store shop account data needed to run the app, such as shop domain, display name, owner email, timezone, install state, granted Shopify scopes, and access tokens.

We store saved offer settings configured by the merchant, including thresholds, storefront messages, localized message rules, market settings, discount identifiers, sync status, store locale, and store currency.

If experiment features are enabled, we store experiment settings and reporting data such as margin assumptions, average shipping cost, checkpoints, analysis snapshots, outcomes, winner status, added profit, orders, revenue, and conversion rate.

Shopper, cart, and order-linked data

To measure experiment performance, Free Shipping A/B may store assignment and outcome data linked to keyed identifiers derived from customer, session, cart, and order values. These identifiers help keep experiment attribution consistent without storing raw customer, session, cart, or order values in optimizer records.

The app may also store order-linked attribution and economics data such as cart value, whether shipping was required, shipping subsidy values, shipping collected, exposure identifiers, locale, country, and related experiment metadata.

We do not collect payment card numbers through Free Shipping A/B. App billing is handled through Shopify.

GEO waitlist data

If you join the GEO Product Data Optimizer waitlist, we collect the information submitted through the Google Form, such as email address, store URL, interest area, approximate catalog size, and any optional message.

We use waitlist data to contact interested merchants about testing, release updates, demos, and product research for GEO Product Data Optimizer.

How we use data

• Operate and secure our Shopify apps.
• Configure, sync, and display merchant-created free-shipping offers.
• Measure experiment performance and show merchant reporting.
• Manage billing state, plan access, reinstall handling, and support investigations.
• Process uninstall events and Shopify privacy webhook requests.
• Contact GEO waitlist subscribers about release news or testing opportunities.

Service providers

• Shopify for app installation, Admin API access, billing, and privacy or uninstall webhooks.
• Google Cloud for hosting, background processing, and data storage used to run our services.
• Google Forms and Google Drive for GEO waitlist submissions.
• Email providers for support or product-update communication.

Uninstall, deletion, and Shopify privacy requests

If a merchant uninstalls Free Shipping A/B, we mark the shop as uninstalled and deactivate active access tokens so the app no longer calls Shopify for that store.

If the app remains uninstalled and billing entitlement has ended, shop-scoped app data is deleted after the applicable retention period used by the app, currently 30 days after the later of uninstall or entitlement end.

Shopify privacy webhook requests, including shop redaction and customer redaction requests, are handled through Shopify's privacy webhook flow. You may also contact us directly at support@lioriq.com.

Contact

For privacy questions, deletion requests, or support, contact support@lioriq.com.